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    Log in for customs matters

    As an economic operator, you may log in here to manage your customs matters electronically.

    Maintenance and malfunctions

    From time to time, the portals may require maintenance or there could be a malfunction. Click on the link below for more information.

    Log in

    Go to Mijn Douane

    • What can I do with Mijn Douane?

      Mijn Douane enables you to submit your returns for excise duties and consumer tax on a daily, weekly or periodic basis. You may also apply for a return of excise duty and user tax. In Mijn Douane you can also register the transport of excise goods (both under suspension of excise duty and excise duty paid).

      Do you have a sole proprietorship, or are you a freelancer? If so, log in with DigiD or eHerkenning. Is it a different legal form, such as a joint venture (maatschap), private company (bv), general partnership (vof), limited partnership (cv) or public limited company (nv)? In that case you can only log in with eHerkenning.

      For DigiD or eHerkenning you need at least level 3, this level is also called 'substantial'.

      Would you like to apply for eHerkenning or would you like to know more about it? Please click on this link for more information: This is how eHerkenning works.

    Go to EU Trader Portal

    • What can I do with the EU Trader Portal?

      By using the EU Trader Portal you can apply for 1 of the 22 UCC permits. To apply for an AEO permit you must log in to the EU Customs Trader Portal.

      The portal provides useful tips and how to use it. To go to the portal, please click on 'í'.

      You log in with eHerkenning which must have reliability level 3.

      Would you like to apply for eHerkenning or would you like to know more about it? Please click on this link for more information: This is how eHerkenning works.

      The portal works exclusively with the internet browsers Google Chrome 60 or Firefox 45 (or higher).

    Go to EU Customs Trader Portal

    • What can I do with the EU Customs Trader Portal?

      The EU Customs Trader Portal enables you to apply for the following:

      • Authorised Economic Operator (AEO) authorisation
      • Binding Tariff Information (BTI)
      • Registered Exporter (REX)
      • Standardized Information Exchange (INF) for special procedures

      You log in with eHerkenning which must have reliability level 3.

      Would you like to apply for eHerkenning or would you like to know more about it? Please click on this link for more information: This is how eHerkenning works.

      The portal works exclusively with the internet browsers Google Chrome 60 or Firefox 45 (or higher).

    Go to UUM&DS Portal

    • What can I do with the UUM&DS Portal?

      In the Uniform User Management and Digital Signature System Portal (UUM&DS), you can register, activate, deactivate or revoke digital certificates.

      You log in with eHerkenning which must have reliability level 3.

      Would you like to apply for eHerkenning or would you like to know more about it? Please click on this link for more information: This is how eHerkenning works.

      The portal works exclusively with the internet browsers Google Chrome 60 or Firefox 45 (or higher).

    Do you need any help?

    If you have any questions about eHerkenning, please contact your supplier. You may want to ask about logging in as a representative, or arranging for legal chain authorisation. If you have any technical questions about the portal, please contact the National Customs Helpdesk.